iPhone · Android

A payment is missing or duplicated

Check AI processing, filters, phone settings and the automation queue.

Before you start

  • Budget AI installed and an automatic tracking source configured.

Step by step

  1. Check AI processing and internet

    In Automatic tracking settings, make sure AI processing is on: while it is off, nothing is sent and payments wait in the queue. Check that the device is online.

    Screenshot coming soon
    Check AI processing and internet
  2. Check the source and filters

    Verify the selected cards, bank sender or app. Compare a payment message with your keyword, title and stop-word filters. If a purchase is duplicated, keep one source for it: bank and wallet notifications can describe the same payment.

    Screenshot coming soon
    Check the source and filters
  3. Check your phone’s settings

    On Android, check notification access, background activity and battery restrictions; run the connection check again. On iOS 17–26, enable Run Immediately. On iOS 27, run the shortcut once and allow the Budget AI action.

    Screenshot coming soon
    Check your phone’s settings
  4. Check the queue and result

    If payments are waiting, an automation queue button appears on the main screen; a notification about a waiting payment also opens the queue. If the payment is not there, open Automatic tracking settings, tap My automation doesn’t work and check the diagnostics. Android retries when connectivity returns; on iPhone, open Budget AI to resume processing. Review the result before retrying a payment that may already have been saved.

    If there is no “Logged” notification, check your transaction list first: notifications about logged payments can be turned off in Automatic tracking settings.

    Screenshot coming soon
    Check the queue and result

Useful details

I can’t find Budget AI actions in Shortcuts

Make sure Budget AI is installed and has been opened. Search for Track Apple Pay, Track Text or SMS, or Track Notification. Bank notification tracking requires iOS 27 or later.

The automation asks for confirmation

On iOS 17–26, check Run Immediately. On iOS 27, run the added shortcut manually once and allow the Budget AI action.

A payment hasn’t appeared

Check the selected cards, sender or bank app and text filters. In Budget AI, check that AI processing is on and look at the automation queue.

A purchase was recorded twice

Check whether two automations handle the same payment. For example, if you already track Apple Pay and SMS, do not select Wallet or Messages in the bank notification automation: the same purchase would arrive twice.

Video walkthrough

Video coming soon

For now, follow the complete written steps above.